Book with Confidence

Book with confidence

Plans change and with many uncertainties related to travelling abroad due to COVID-19, we are offering a flexible booking policy to provide you with complete ease of mind. Book your desired trip by paying a 20% deposit and pay the balance amount only after your arrival in Kathmandu. If in case you are not able to join the trip or we are forced to suspend the trip due to safety issues, we will provide you with 100% credit of your deposit to be used on the future departure dates. Your deposit will not be a loss and there will not be any charges for rescheduling the trip. When you book with us you have the flexibility to change your travel plans. Kindly notify us about the changes to your travel plans and we will accommodate your request accordingly. 

‏√ Flexible Payment

Book your trip by paying 20% deposit at the time of booking and pay the balance amount after your arrival in Kathmandu. 

‏√ Flexible Deposit

If you wish to reschedule your trip for future dates due to any circumstances, we will provide you with a credit of your deposit to be used against in the future departure dates. But any cancellation charges that are levied to us by accommodation providers, airlines, travel agents or third-party tour and transport operator fees will be deducted from the trip deposit. There will not be any rescheduling fees charged by us. 

‏√ Book with confidence

Highland Expeditions is a fully licensed and bonded adventure company based in Kathmandu, Nepal. This means your money is 100% protected. 

Book with Confidence FAQs

Book with Confidence is our guarantee to you for 2021 and 2022 trip booking you make with us giving you the flexibility to adapt to unforeseen circumstances. You can book your holiday with us and you’re free to change your travel dates until 15 days before your trip.
Yes, we are accepting bookings for 2021/22. We are seeing an increase in the bookings for 2021 and 2022 in recent weeks. All our suspended trips for spring 2020 are also scheduled for 2021 and 2022.
We are closely monitoring the situation in Nepal to determine the safety and well being of all of us. Safety is always a priority to us and we will assess every factor involved before operating the trip. Nepal COVID cases dropped to two digits in March 2021 and things were back to normal. But in April 2021, Nepal recorded the highest cases per day. With the sudden spike in COVID cases, Kathmandu and many other regions of Nepal are currently under lockdown until 14 June, 2021. Vaccination has started in Nepal since March 2021 and until May end, about 3% of the total population have been inoculated. For autumn 2021 and onwards, we remain optimistic that travel to Nepal will resume safely.
We have made the booking process simple and as easy as possible. Choose your holiday, select the trip style and kindly get in touch with us at [email protected] and we will guide you accordingly. More information on how to book trip
You will only need to pay a small amount (20%) of the trip cost when you make a trip booking. Your booking will be confirmed after we have received a signed copy of booking form, passport copy and trip deposit. You can make the balance payment of trip after your arrival in Kathmandu by cash or card.
We accept payment through wire transfer and cards. For wire transfer, our bank details are mentioned in the payment page. As for the card payment please let us know and we will provide you with a link to our secure online payment. Please note that there will be an additional 3.5% card charge for the card payment.
Highland Expeditions is a fully licensed and bonded adventure company based in Kathmandu, Nepal. This means your money is 100% protected.
If we are forced to postpone the trip due to safety reasons, we will notify you promptly and help you reschedule the trip for next date. You can choose the next trip date as per your schedule and we will accommodate everything accordingly. There will not be any additional charges or cancellation charges imposed by us for rescheduling trip but any cancellation charges that are levied to us by accommodation providers, airlines, travel agents or third-party tour and transport operator fees will be deducted from the trip deposit. Similarly, we can not be held responsible for any charges incurred for the International flight ticket cancellation, Visa, Insurance etc that may arise due to trip postponement.
If you are not able to travel after making a booking, we will help you to reschedule the trip for next date. There will not be any additional charges or cancellation charges imposed by us for rescheduling trip but any cancellation charges that are levied to us by accommodation providers, airlines, travel agents or third-party tour and transport operator fees will be deducted from the trip deposit. Similarly, we can not be held responsible for any charges incurred for the International flight ticket cancellation, Visa, Insurance etc that may arise due to trip postponement.
We highly recommend you to get travel insurance before embarking on any trips. The general rule of choosing Insurance remains the same and now, you need to make sure that your insurance offers protection against COVID as well. Also, with the uncertainty of travel due to COVID-19 being a threat, we highly recommend you to purchase Insurance that provides travel protection as well.
We definitely do not want to adapt the trial and error method in operating our trips especially when there are too many uncertainties. Safety is always a priority and we will assess every factor carefully and mitigate the risk in every way possible. The government of Nepal has introduced safety protocols and we are proud to announce that we will implement robust safety measures on all our trips aligned with safety protocols of Government of Nepal, WHO and related authorities. For more information, read how we are preparing for our trips.
If you contract COVID-19 during the trip, you will be kept in isolation with proper care and medical attention available at that moment. We will coordinate with the local authority, tourism board and your country's embassy/consulate to take you to the nearest COVID-19 treatment facility. We will assist you with everything and in making every arrangement. You will be responsible for all the costs incurred due to this. So, make sure your insurance provides coverage against COVID-19.
If you book a trip with us between July 27, 2020, at 9:00 a.m. Nepal Time and Aug 31, 2021, at 11:59 p.m. Nepal Time (“Booking with Confidence Window”), your trip qualifies for our Book with Confidence offer.
Your guide will carry mask and sanitizers during the trip but we recommend you to bring your own as well.
If you are tested positive at last hours before travel then we will reschedule your trip for the next date without any rescheduling charges. But since at the last hour of travel, there are expenses that have occurred already, we will deduct those unrecoverable costs and the balance will be credited for your next trip date.

This rapidly evolving Coronavirus (COVID-19) has imposed an unsettling, fluid situation upon the travel community around the world.

On March 16 2020, we announced the suspension of all our 2020 Spring trips in the wake of COVID-19. We deeply apologize for the inconvenience caused due to the trip suspension and we are thankful to all our guest for choosing to postpone the trip for future dates instead of cancelling the trip. During this unprecedented time, we would like to thank our valued guest for your trust and support towards us. For all the new guest who has booked their trip with us for 2021 and 2022, we thank you for choosing Highland Expeditions. 

Tourism in Nepal has been resumed since Oct 2020 for the purpose of trekking and mountaineering. The government of Nepal mandated quarantine and other arrival protocols for all the incoming tourists. In spring 2021, the government of Nepal eased some restrictions in a bid to boost tourism. We are looking forward to being back in the mountains for the upcoming autumn 2021 season as well keeping the safety priority. 

Your safety is our utmost priority and as we learn more about the Virus, we are adapting and improving our safety measures to provide you all a wonderful holiday experience in our part of the world. While the team here at Highland Expeditions still aims to maintain a “business as usual” approach, we are making significant changes to our daily operations and booking conditions to account for a situation that is far from normal.

The government of Nepal has introduced safety protocols and we are proud to announce that we will implement robust safety measures on all our trips aligned with safety protocols of Government of Nepal, WHO and related authorities.

With COVID-19 vaccines beginning to be rolled out in several spots across the world including Nepal, we remain optimistic that a return to travel will also soon be on the horizon.

Read more on our Travel with Confidence

If you are planning on visiting Nepal then learn more on the arrival protocols and travelling to Nepal after COVID-19

Highland Expeditions is a high altitude adventure travel company founded by adventure experts who possess over 30 years of experience in trekking and mountaineering in the Himalayas. We are a fully licensed and bonded adventure company based in Kathmandu, Nepal

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